Cookies and similar technologies

Necessary Cookies

You must tell people if you set cookies, and clearly explain what the cookies do and why. You must also get the user’s consent. Consent must be actively and clearly given.

There is an exception for cookies that are essential to provide an online service at someone’s request (eg to remember what’s in their online basket, or to ensure security in online banking).

The same rules also apply if you use any other type of technology to store or gain access to information on someone’s device.

Cookie NameWhat it's used for
cookiedrawer_dismissedCookie set to detect if cookie settings panel has been previously viewed.
ASP.NET_SessionIdIs a cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests.

For information on how to manage cookies visit aboutcookies.org.uk or to find out further information on specific cookies visit Cookiepedia.

Google Analytics Cookies

Google Analytics cookies help us to improve our website by collecting and reporting information on how you use it.

List of Google Analytics Cookies that can be set

Cookie NameWhat it's used for
_gaThis cookie is used to distinguish unique users.
_gatLimits the collection of data on high traffic sites.
_gidRecords a unique value for each page visited.
__utmaThis tracks visitor behaviour and measure site performance.
__utmvThis tracks visitor behaviour and measure site performance.

Find your next property

Fees

Holding deposit - Capped at 1 weeks rent (only applicable where the Landlord has withdrawn the offer)

Security Deposit - Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent as stated in the AST contract

Changes to tenancy - Capped at £50 including Vat

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent - Interest of 3% above BoE base rate for each day the rent is late, once it is four weeks’ overdue

Replacement keys - Reasonable costs as charged by the supplier or the option for the tenant to purchase directly themselves

Utilities, council tax, communication services, TV Licence etc - Tenants own responsibility unless otherwise stated in the Assured Tenancy Shorthold (AST) contract

Client Money Protection Scheme Membership - Membership number: CMP013570

Property Redress Scheme Membership - Membership number: PRS047067